Quality is at the heart of our business and we invest time and effort at every step of the supply chain to ensure we offer only the freshest, sustainably sourced seafood to our customers.

Product quality testing at Fal fish


Our direct relationships with vessels, skippers and markets gives us control, confidence and provenance whilst the short supply chain maximises quality and gives significant shelf life benefits. We are proud of our technical excellence throughout the business and this shows in the BRCGS Certification that both our sites hold.

Our technical team coverage allows us to make quality checks at every step of the process from intake to dispatch. Our Quality assurance team take regular product samples for in house and external testing. We are continuously investing in quality assurance including a recent QA module to allow for a paperless system which offers greater transparency and availability of information to our customers.


Surrounded by some of the cleanest and most productive seas in Europe we recognise that the sustainability of our business is inextricably linked to the need for a healthy marine environment, robust fish and shellfish stocks and vibrant fishing communities. We therefore support strategic environmental, fisheries and community projects locally and nationally to deliver in each of these areas.

As well as holding MSC chain of custody accreditation for MSC Cornish Hake, MSC Cornish Sardines, MSC Dover sole, MSC Mackerel we are founder members of MSC Project UK and are on the steering panel for Fisheries Improvement Plan for SW Crab & Lobster, Western & Channel Monkfish and Channel Scallops.

New Harmony fisherman

We also minimise our potential impact on the environment and set and meet ambitious packaging, transport, water and energy use reduction targets

Billy the fisherman for Fal Fish

In addition to this we are supporters of Seafish Responsible Fishing Scheme (RFS), maintain open dialogue with MCS, Natural England and WWF, are founder members of Seafish Skates and Rays Group, funded fishing gear trials aimed at reducing discards and our Managing Director was the Chair of the UK Scallop association for 10 years, co-creating the Scallop Good Practice Guide.

This continued engagement is working to improve and maintain a sustainable fishing industry for future generations and promote the hard work already occurring within the industry to achieve this.